Prior to delivering with Uber Eats, we recommend dressing in clean clothes and closed toe shoes. Most newer cars qualify to drive with UberX, the most popular vehicle option for riders. This maneuver can be a smart and safe choice particularly at high-traffic intersections. Uber has a zero tolerance policy for the use of alcohol and other drugs while driving. Seat belts are the best defense against impaired, aggressive and distracted drivers. Know the signs of drowsy driving – frequent yawning, head nodding, inability to keep your eyes open, following other vehicles too closely, missing exits or turns, not being able to stay focused – and find a place to pull over and take a nap if you experience any of them. When passing a person on a bike, you should leave at least 5 feet of space between the widest part of your car and the widest part of the bike. Sexual contact is prohibited while using the Uber platform, including during a trip or delivery, regardless of whether you know the person or they give you their consent. Always scan the intersection and traffic from the opposite directions carefully before pulling into the intersection. Pickup and drop-off riders only in legal and safe locations. You can print one at home here. The Uber SELECT Los Angeles car requirements are: Model year 2009 or newer Leather or vinyl interior with no tears Seat at least 4 passengers in addition to the driver Address maintenance issues preventatively. If you want to turn left at a traffic light that does not have a left-turn arrow, consider continuing through and making three right turns around the block, and then use the traffic light to go straight across. Allow riders to experience UberX with a Spanish-speaking driver. Check regularly for any vehicle recalls. They should be easily accessible and working properly. Maintain distance as much as possible when interacting with a customer at drop off. To learn more about PFSE’s food safety principles, visit Fightbac website. The same applies when you’re fatigued or drowsy. Chill and refrigerate promptly to slow the growth of harmful bacteria. Ensure that your nails are clean and trimmed, and effective hair restraints are worn when necessary. In California, due to CPUC (California Public Utilities Commission) requirements, you cannot transport an unaccompanied minor on trips requested through the Uber app. Most 4-door cars do, but requirements vary by vehicle option. Use caution with hot foods and liquids. In California, all TNC vehicles must complete a 19­-point vehicle inspection every 12 months or 50,000 miles, whichever occurs first. In addition to the above behaviors, contact must end when the trip or delivery is complete, unless it’s to return a lost item and with appropriate consent. But in the Nov. 3 election, California voters will decide on Proposition 22, which could exempt Uber, Lyft and others from the state law that mandates their drivers be employees, not contractors. In order to comply with the law and to help ensure that users of the Uber platform have a safe experience: Being out on the road means doing your part to keep yourself and others safe. Does your vehicle qualify to drive with Uber? The general Uber San Francisco car requirements are: your vehicle must be 15 years old or newer have 4 working doors be in good condition with no cosmetic damage We review rider and customer reports of potentially unsafe driving and repeated complaints could cause you to lose access to the Driver App. Use the hand that’s farthest from the door to open it. We’ve added optional in-app alerts to help you keep track of your speed and the posted limit. 2. 1. In 2020, if you rate a rider with a 5-star rating, it will allow the rider to add you as a favorite driver. TNC drivers are not permitted to provide transport to members of the public outside of a TNC platform such as Uber. Additional requirements: Maintain eligibility on a different Uber option such as UberX, Select, UberXL, Uber Black, or Uber Black SUV Have a minimum star rating of 4.85 based on at least 250 trips Drive a vehicle with more legroom than smaller, compact cars eligible for UberX and that meet the minimum vehicle year requirement Just like motor vehicles, pedestrians, bicyclists and scooter riders have a right to the road. This training program, which includes the Safety Document below, and the required driver training video (available here) must be reviewed by all TNC and TCP drivers and delivery people before they can provide trips or deliveries through the Uber platform (“Driver App”). Uber uses technology to enable users to submit incident reports quickly, easily, and discreetly right in the app. Keep in mind that in California, a rider must be over 18 years old to sign up for an Uber account, but if you believe a rider might be underage, you can ask them to confirm their age and let them know that you will have to cancel the Update: California’s 1st District Court of Appeal on Thursday granted Uber and Lyft more time to comply with the state’s new labor law on employment benefits. You MAY NOT share your personal login information for the Driver App with others. Keeping your eyes, mind and ears on the road, and your hands on the wheel is the safest way to drive. Uber decals. Monitor dashboard warning lights. Service animals must be accommodated in compliance with accessibility laws. 2) Check mirrors and look over your shoulder for oncoming bikes. 2. The CPUC requires us to notify drivers in California that consent is not needed for the disclosure of your information to the CPUC. While prompt reporting is encouraged, Uber will receive and review reports of any sexual misconduct and/or sexual assault incidents reported to have occurred on our platform, regardless of date, and until the case review is complete. Slowing down is one of the most effective things you can do to reduce the chances of injury or death to you, your rider or other road users. *Although all drivers who utilize the Driver App must complete this driver safety training, some requirements contained herein do not apply to TCP drivers or delivery people. All vehicles operating on the Uber platform must meet the following requirements: - must have 4 doors and be able to transport a minimum of 4 passengers - must be 10 model years old or newer - title cannot be salvaged, reconstructed, or rebuilt. All drivers must maintain their own insurance policy in accordance with state and local laws. Protect yourself in the Covid-19 pandemic - We recommend reading these CDC guidelines on how to help protect yourself and others. 3. Ask your doctor or pharmacist about the possible side effects of any prescription or over-the-counter medications you may be taking. In addition, you can report requests to transport unaccompanied minors by submitting in-­app feedback. If the pickup location is in a prohibited spot, when it’s safe to do so call the rider and agree on a new location. Uber Eats Vehicle Requirements | List of Vehicle types for main cities where you can work for Uber Eats The type of vehicle you can use changes from city to city. 4) Open the door slowly (when it’s safe to do so), and close it quickly. This applies to medical marijuana, too. As a reminder, do not display Uber trade dress when not providing TNC service through the Driver App. 1. In addition, Uber maintains automobile liability insurance on behalf of all US drivers. Uber and Lyft will continue their ride-hailing services in California after an emergency order was granted to give them more time to adhere to new worker laws. If you aren't sure who has the right of way, be extra careful. Clean surfaces often and wash your hands with soap and water for 20 seconds before and after handling food. Find the vehicle makes and models that are eligible to drive with Uber in your city. These include: Window tinting must be within acceptable California regulations. Do not worry, we have done the hard work for you and collected in a list of the cities and states with the type of authorized vehicle. All trips arranged through the Uber platform must be prearranged. Please review this document carefully to determine where we have indicated that the requirement is specific to TNC drivers. 1. If you encounter a rider who is too drunk or rowdy, you have the right to decline the trip for your own safety. Limit number of unscheduled stops. This includes from riders, Uber employees, and anyone else. Before going online, check your vehicle for damage and verify that it is clean and ready for riders. Keep in mind that in California, a rider must be over 18 years old to sign up for an Uber account, but if you believe a rider might be underage, you can ask them to confirm their age and let them know that you will have to cancel the trip if they are indeed under 18. Use an eligible 4-door vehicle. A sedan that can seat at least 4 … That means keeping your eyes on the road and being well rested, so you can act quickly and appropriately to any situation you may encounter. This may include permanently deactivating (banning) a user account from the Uber platform. Don’t tamper with the food. If you’re interested in signing up for Uber Black or Uber Black SUV, please schedule a GLH appointment. Once you begin driving using the Uber app, we'll mail you a decal. An insulated bag can help maintain food’s temperature during deliveries, which makes for a better customer experience. Learn how you can leverage the Uber platform and apps to earn more, eat, commute, get a ride, simplify business travel, and more. Such discrimination includes, but is not limited to, refusing to provide services based on any of these characteristics. Do not open the packaging or tamper with food items in any way to prevent the risk of cross contamination and food borne illnesses. Keep in mind that in California, a rider must be over 18 to sign up for an Uber account, but if you believe a rider might be underage, you can ask them to confirm their age and let them know that you will have to cancel the trip if they are indeed under 18. The CPUC also requires that TNC drivers “regularly refresh their knowledge of state and federal regulatory requirements.”**. This forces you to look over your shoulder to see if anyone on bike or scooter is approaching. Always yield to oncoming traffic and make sure you have good visibility and adequate time when making a left-hand turn especially at an uncontrolled intersection. Only black SUVs qualify. The CPUC requires us to notify TNC drivers in California that consent is not needed for the disclosure of a TNC driver’s information to the CPUC.***. More about Driver Age and License Requirements Uber requires all drivers to be 21 years old or or older. By law, you may not operate a vehicle while intoxicated. Uber defines sexual body parts as the mouth, breasts/chest, buttocks, and genitalia. Rejecting requests for any discriminatory reason, including rejecting trips solely to avoid particular neighborhoods or due to the characteristics of the people or businesses that are located in a neighborhood, violates Uber’s Community Guidelines and California law. Before delivering with Uber Eats, we recommend that you thoroughly clean your insulated bag with antibacterial wipes, water, and a clean cloth or paper towel. You must comply with California laws, which can include California Public Utilities Commission (CPUC) rules and requirements and other laws as applicable to Transportation Network Company (TNC) and Charter Party Carrier (TCP) drivers and Delivery Network Company (DNC) delivery people*. Need a temporary decal? As such, we require all drivers to self-report their vehicle mileage. A California Law Was Supposed to Give Uber Drivers New Protections. Seat extra passengers—and earn higher fares—with your high-capacity vehicle. Uber and Lyft’s stock prices soared Wednesday after California voters allowed the ride-hailing giants to continue treating their drivers as independent contractors instead of employees. In many states, the driver is responsible for ensuring all riders are properly restrained in seat belts or child safety seats. This 50,000­-mile requirement includes miles driven even when you are not logged into the Driver App. Sexual harassment, sexual assault and sexual misconduct of any kind, by drivers, delivery people, customers, or third parties is prohibited while using the Uber platform, and in many cases are prohibited by law. TNC and TCP drivers and delivery people are required to complete a driver safety training program to ensure that all drivers and delivery people are safely operating the vehicle prior to offering services. Are you fluent in Spanish? Uber Document Requirements California driver’s license California vehicle insurance Vehicle inspection form California license plate Driver photo Vehicle Requirements 2005 or newer: Bakersfield Eastern Sierras Fresno Lake Tahoe As part of the Partnership for Food Safety Education (PFSE), an active network of 13,000 health and food safety educators, Uber Eats is committed to sharing concise, actionable food safety education, rooted in science. Never stop in the bike lane, not even for a minute. Under local regulations for San Francisco, California, all drivers must display an Uber decal on their vehicle while online. Keep order secured. California represents 9% - or roughly $1.63 billion in all of 2019 - of Uber's global rides and food delivery gross bookings. If you know you have the right of way, but another motorist seems to disagree, wait and allow them to proceed. Have at least one year of licensed driving experience in the US (3 years if you are under 23 years old) Have a valid US driver’s license. In accordance with these accessibility laws, you must accept service animals into your vehicle. You must have an in-state Drivers License (depending on your state). Be a role model and buckle up every trip. Uber gathers safety incident reports from other sources such as social media mentions, news media mentions, law enforcement inbounds, regulator inquiries, insurance claims, and other third parties. Having a valid driver’s license, vehicle registration, and proof of insurance. As drivers, your experiences should feel safe, respected, and protected from sexual misconduct and sexual assault while driving with Uber. It can be hard to estimate the speed and distance of an approaching vehicle especially after dark and in inclement weather. 2. When completing a contactless delivery, choose a clean, dry area to leave the food order. In California, all TNC vehicles must complete a 19-point vehicle inspection every 12 months or 50,000 miles, whichever occurs first. Uber Technologies Inc and Lyft Inc together are spending nearly $100 million on a November California ballot initiative to overturn a state law that would compel them to … Drivers must be licensed to drive in the US for at least one full year. You can review our complete policy here. The Uber SELECT San Diego car requirements are: Model year 2009 or newer Leather or vinyl interior with no tears Seat at least 4 passengers in addition to the driver Professions Code, section 17200, et seq. Place them on your front passenger windshield and rear passenger windshield facing outward. Walk-ins are only permitted for drivers and delivery people with an offer in the COVID-19 hub in the Driver app to pick up masks or other health and safety supplies, or who need to pick up a trade dress. Take extra precaution when driving in bad weather, urban areas, and where children are present. Do not leave orders unattended if the customer did not select the “Leave at door” selection or communicate this preference to you through the app. The CPUC requires that all TNC drivers display the Uber trade dress in two locations whenever online. There are many things we can do to maintain food safety, both when handling food for ourselves and for others. You should receive it within 7 business days. You can also pick one up at your local Greenlight Hub. If you let someone else use your account, you will lose access to the Driver App. Uber also proactively reaches out to users after emergency safety features are used or triggered, such as In-App Emergency Button and RideCheck. Having Uber trade dress helps riders quickly identify your car so you can start the trip on time. That’s why Uber is partnering with the Governors Highway Safety Association (GHSA) and The League of American Bicyclists to provide safety tips that can help keep you, your riders and others safe on the road. Uber Black’s Vehicle Requirements One of the biggest challenges of deciding to drive for Uber Black is that there are very strict vehicle requirements. We’re actively monitoring the COVID-19 situation and are continually working to help keep those who 4. Be cautious when approaching and entering an intersection. Remember to: To learn more about best practices for safe food delivery review this guidance from the FDA and the USDA. We take all allegations of sexual assault and sexual misconduct involving our users extremely seriously and work to take appropriate action on every report quickly and fairly. Not wearing a seat belt puts you at greater risk for severe injury or death in the event of a crash. Drowsy driving can be as deadly as driving drunk. Keep foods separated to avoid cross contamination such as keeping raw foods separate from cooked and ready-to-eat foods. Some cosmetic features may prevent vehicles from qualifying. If you ever need a new decal after you become a driver, you can request that a new one be mailed to you. 2. Users in California can submit reports to Uber through the following ways: on-trip reporting, tapping ‘Help’ in your Uber app post-trip,, 24/7 Critical Safety Response Line, and Uber Greenlight Hubs (when open). Here are Uber Eats Driver Requirements: The driver’s age must be 19 years old or older for car and scooter (21 years old in Canada). When traveling with food, a cold source is key. California airports may have different rules that you must comply with if you are completing an airport pickup or drop­off trip. Good condition with no cosmetic damage (see below), Full-body wraps containing advertisements, or any large ads or commercial branding, Taxi decals or taxi-style or neon paint jobs (yellow, orange, bright green, pink, etc. Using your signal when turning or changing lanes is the best way to let other road users know your intentions. 3. Bicyclists are allowed full use of the lane and drivers must yield or stop for pedestrians in marked and unmarked crosswalks, which are typically at intersections and cross streets. By clicking “I Agree,” you are affirming that you have reviewed this information, the below Safety Training Document, and have reviewed the driver training video. Well-sealed packaging is important in helping keep food safe. Consider equipment such as drink carriers or insulated bags for additional security. ONLY YOU may use your login information for Driver App. You must display trade dress in both the front windshield on the passenger side and the back windshield on the passenger side. If you are deactivated from the Driver App please discard and/or destroy any Uber trade dress in your possession. In California, due to CPUC requirements, TNC drivers cannot transport an unaccompanied minor on trips arranged through the Uber platform. If you'd like, you can keep the paper they come with to place your sticker on when not in use. Practice good hygiene - Your personal hygiene is especially important. Signal your intention to turn at least 150 feet in advance, scan ahead using your mirrors and check your blind spots and around parked cars. 1. Insulated bags are recommended. If contactless delivery is not possible, ensure your face covering or mask covers your nose and mouth completely. Continuously scan the road by moving your eyes and/or head to detect hazards ahead, to the side and behind your vehicle – a 360-degree view. Vehicles are prohibited from stopping – even for just a few seconds – in bus and bike lanes, taxi zones and crosswalks. Separate raw meat, poultry, seafood and eggs from other foods. To make sure we’re doing our part to help prevent the spread of COVID-19, we’re switching to an appointment-only model for select Greenlight locations. Acts of sexual assault include: Uber has a no-sex rule. You are expected to maintain your vehicle in safe operating condition. Find a safe place to stop next to the curb or in a nearby driveway, but never stop in the bike lane. They help keep you safe and secure inside your vehicle and can prevent you from being ejected. Drivers 19 years of age and older may qualify for delivery services like Uber Eats. For example, texting, calling, visiting, following/friending on social media, or trying to visit the user in person after a trip or delivery has been completed is not allowed. You can review our Community Guidelines here. Cleaning Bags - Insulated Bags last longer when cleaned frequently. Keep your distance and avoid following the vehicle in front of you too closely, so you have adequate space and time to take evasive action. Uber is committed to creating and maintaining a community that promotes a safe and respectful experience for all users of our platform. When you or a rider are ready to open the door, follow these steps: 1) Ask your rider to exit curbside for their safety. Prevent spills or damage to the order by securing the package in a stable and flat position while in transit. Please be aware that failure to display trade dress on both front and rear windshields when online can result in a ticket and fine of up to $1,000. Plaintiff and UBER have agreed … Always carry your Driver’s License, Registration, and Proof of Insurance card whenever you drive. There are a few minimum requirements to meet before you can sign up to drive with Uber: Meet the minimum age to drive in your city. Place them on your front passenger windshield and rear passenger windshield facing outward. And Min 18 if you drive by bike, the minimum age is 18. Include seat belts in your vehicle maintenance check. Make sure that you take care to renew each document prior to expiration, and to upload the updated documents to your Uber profile. In areas where there’s likely to be pedestrians and bicyclists, slow down below the posted speed limit. Speeding is illegal and may make for an uncomfortable ride and low ratings. Under local regulations for San Diego, California, all drivers must display Uber decals on their vehicle while online. The most dangerous time to enter an intersection is when the light is yellow or has just turned green. Limit unscheduled stops or delays in order to preserve safe food temperatures and maintain high quality deliveries for your customers. The back seat isn’t safer; riders should always buckle up, in every seat and on every trip. Uber Comfort was designed to maximize possibilities on the Uber platform. Uber defines sexual harassment/misconduct as non-physical conduct (e.g., verbal or staring) of a sexual or romantic nature that is without consent, or has the effect of threatening or intimidating a user against whom such conduct is directed. Pay extra attention to safety items such as lights, brakes, wipers, and tires. Uber and Lyft have also said they could abandon the California market - an economy that would rank fifth in the world if the state were a sovereign nation. Yield the right of way to other traffic. You can remove them when you decide to go offline and save them for the next time. Avoid cross contamination. All drivers, and users of the Uber platform in California are subject to and are expected to comply with this policy and to take appropriate measures to ensure that prohibited conduct does not occur. Safely interact with customers. Check head, tail, and brake lights. Be on the lookout for signs and roadway markings identifying these restricted areas. For more information please refer to this page. Uber offers these tips on maintaining personal hygiene, protecting yourself from the COVID-19 pandemic and keeping food deliveries untampered and uncontaminated. 3) Practice the Dutch Reach. Driving under the influence of alcohol, prescription drugs and over-the-counter medications (including cannabis), and/or illegal drugs can impact your ability to drive safely. Get proper rest and take regular breaks when driving. Ratings of users are to be based on a user's behavior and may not be based on any of the above or other characteristics protected under applicable law. Learn more about vehicle insurance. You'll find out how to report your mileage in the Driver app. Driving the speed limit can help prevent a crash because 1/3 of roadway deaths involve speeding. Keep containers closed until serving time. In addition, you can report requests to transport unaccompanied minors by submitting in-app feedback. The 50,000-mile requirement includes miles driven when not logged in to the Driver app. You may not discriminate against riders based on race, religion, national origin, disability, sexual orientation, sex, marital status, gender identity, age or any other characteristic protected under applicable federal or state law. To help prevent cross contamination, be sure to clean your bag regularly, keeping an eye out for any spills. Signal or use your flashers to alert other drivers you’re pulling over for a pickup or drop-off. Make room for the whole crew with this high-end vehicle service. Do not drive if the Check Engine, Brake, ABS or Airbag lights are lit. Keep in mind that in California, a rider must be over 18 to sign up for an Uber account, but if you believe a rider might be underage, you can ask them to confirm their age and let them know that you will have to cancel the trip if they are indeed … Leave order in a safe location. The vehicle requirements for Uber's basic services (UberX) include: Model year no more than 10 years old or newer. TNC drivers are required by the California Public Utilities Commission to submit your vehicle for a 19­-point inspection. In California, due to CPUC (California Public Utilities Commission) requirements, you cannot transport an unaccompanied minor on trips requested through the Uber app. Instead, wait until the vehicle clears your path before turning. Uber ruling: An article in the July 16 Business section about a recommendation to fine Uber $7.3 million and to suspend it in California said the ruling was … This includes explicit or non-explicit verbal comments or non-verbal, non-physical acts such as: Uber defines sexual assault as physical or attempted physical conduct that is reported to be sexual in nature and without the consent of the user. The next Uber changes for drivers 2020 in California involve both the drivers and the riders. All other body parts are considered non-sexual body parts. Three seconds is the optimal following distance in ideal weather and traffic conditions. Speeding can cost you in fines, higher insurance costs and vehicle wear and tear. Through enforcement of the California Anti-Sexual Harassment policy and our Community Guidelines, and by education of drivers, Uber will seek to prevent and respond appropriately to reported behavior that violates this policy. Offer luxury rides in the original Uber black car service. However, California generates a negligible amount of adjusted earnings before interest, taxes, depreciation Uber does not tolerate sexual assault or sexual misconduct from anyone. You must have 3 years driving experience. To find out more information about this, you can view decision 16-04-041 of the CPUC at 3. Every Uber driver in Stockton, CA 95267 regardless of the Uber service, must meet these basic requirements: You must be 21 years of age or older. Cook to a safe internal temperature and transport hot foods in insulated thermal containers. When taking trips at LAX, the airport requires you … Requirements may vary from city to city. Instead, Comedians Lost Work. Under local regulations for Los Angeles, California, all drivers must display an Uber decal on their vehicle while online. Resist the urge to speed up. ), Aftermarket and manufacturer paint jobs, and decals, Significant damage to interior (torn seats, large permanent stains, strong permanent odors), 4-door vehicle with independently opening passenger doors, No taxi cabs, government cars, or other marked vehicles, No aftermarket seating modifications, such as installed seats, seat belts, or BedRyder systems, Vehicle must be registered and insured in the state of California, Interior: black leather or vegan leather only, Seat at least 4 passengers in addition to the driver, Interior: black Leather or vegan leather only, Seat at least 6 passengers in addition to the driver, No taxicabs, government cars, or other marked vehicles, Maintaining eligibility on a different Uber option such as Uber Black, Uber Black SUV, Select, UberX, or UberXL, Having a minimum star rating of 4.85 based on at least 250 trips, Driving a vehicle with more legroom than smaller, compact cars eligible for UberX and that meet the minimum vehicle year requirement. Be cautious of broken or insecure containers to prevent spilled hot food or liquids that may injure you. Drivers and delivery people are required to schedule an appointment in advance if they want to visit a Greenlight location. For information about airports in your area, please visit here. Drivers under age 23 must have three years of licensing history. Place them on your front passenger windshield and rear passenger windshield facing outward. Listening is also critical for detecting hazards such as emergency vehicle sirens or a motorcycle engine. A looming lawsuit in California could shape the future of the e-hail companies Uber and Lyft in New York, transportation experts say. As such, all California TNC drivers must self-­report their vehicle mileage. California’s AB5 law, which went into effect earlier this year, requires gig-economy companies to reclassify many of their workers as employees, rather than independent contractors. Wash or sanitize your hands before and after each delivery. The companies no …

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